Linum Europe always does its utmost to deliver your order promptly and
neatly. For shipping we work together with strictly selected transport
and distribution companies. It is of course always possible that
something goes wrong during the transport process. It is therefore very
important that you check your order immediately upon receipt - and in
the presence of the driver - for damage or (partial) loss.
Something damaged or missing? Make notice of it immediately.
If you notice something, write down an accurate and complete reservation
on the CMR immediately. This is extremely important for your
reservation in order to be admissible.
You can read all about it in this document on 'acceptability of delivery reservations'.
How do I return articles?
A return of goods must always be requested in advance. To initiate a return request, you must fill in this 'request for return' form.
Please complete the document in full and enclose the invoice or order
confirmation as stated under point D. A return is only possible after
our express approval and the receipt of a return slip to be enclosed
Please do not hesitate to contact our customer service if you have any more questions about our return policy.