Shipping costs

How are the delivery charges for your order calculated?

Delivery charges on the Linum website are calculated based on the dimensions and/or specific (additional) handling requirements of the item.

To this end, our products are divided into three main shipping groups:

• Shipping Group A: items with a length, width and height of less than 2.00 metres.
• Shipping Group B: rigid items where the length, width or height is greater than or equal to 2.00 metres.
• Shipping Group C: items requiring exceptional packaging (e.g. glass, glass doors, ADR goods).

In addition, there is also Shipping Group D. Items in this group have at least one rigid dimension between 1.20 and 2.00 metres and/or require additional handling to ensure optimal protection of the product. This handling charge is always applied on top of the transport cost and the free delivery threshold for Shipping Group A. Only once a predefined total amount (net, excl. VAT) has been reached can items from Shipping Groups A and D be delivered free of charge to a single address. Below this threshold, fixed transport charges apply to items from both groups, depending on the pricing tier in which the total order value (excl. VAT) falls.

For items in Shipping Groups B and/or C, the most favourable delivery charge is always calculated based on the size, weight and nature of the shipment. This cost is confirmed within 24 hours (on working days) via an official order confirmation. As soon as one item from Shipping Group B or C is included in the order, delivery charges will always apply, even if the net total value of the order exceeds the defined free delivery threshold.

These conditions do not apply to special promotions or specific delivery arrangements, such as express shipments and/or deliveries outside our national borders. In such cases, a market-based transport charge will be quoted.

Would you like to collect your order from our counter in Kuurne? These are our opening hours:

Address: Pieter Verhaeghestraat 20, 8520 Kuurne

Monday to Thursday: 07:00 – 18:00
Friday: 07:00 – 17:00
No collections during weekends or public holidays
Collection of rigid lengths: warehouse side
Please allow a lead time of 1.5 to 2 hours on a normal working day from 08:00 onwards
Please note: height detection at the showroom/collection desk side. Maximum permitted vehicle height: 2.90 m
Automatic bollards will rise for vehicles higher than 2.90 m
Zone with maximum permitted speed: 5 km/h

Home delivery or delivery to your customer?
In this shipping table you will find the current rates for items in Shipping Group A.
This table becomes visible once you are logged in with your personal account details.